SHIPPING INFORMATION

We appreciate your trust and support in choosing to shop with us at Nec Drop. We understand that receiving your order in a timely and efficient manner is important, and we want to assure you that we are committed to making that happen.

We understand that receiving your Nec Drop order is important to you, which is why we make every effort to ensure fast and efficient delivery.

All of our products are shipped from within Australia and are typically located in warehouses in Victoria or New South Wales, depending on stock levels and demand.

Our team works hard to process all orders within 24 hours of purchase, with the exception of holiday seasons and public holidays, which may take up to 48 hours.

We strive to have your order delivered within 4-14 business days from the date of purchase, however, please note that courier delays may occur.

In the unlikely event that you experience a delay, please accept our apologies for any inconvenience caused. Although such delays are rare, they may occur during busy periods, which are often beyond our control.

We offer fast and free shipping across Australia on all orders, with no minimum purchase requirements, unless otherwise specified.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number to monitor the progress of your order.

If you need to contact us about your order, please email us through our Contact Us page with your order number in the subject line, and we will aim to respond within 24-48 hours.

Please note that although our products are stored and shipped from Australia, they are typically made in China to ensure affordability for our customers.